Complaints and commendations
Your feedback is very important to us and any concerns or recommendations are taken very seriously. We want to know when you think we should be performing better but we would also like to know when you think we have done something well.
There are several ways to leave us feedback. You may follow our complaints procedure, leave us feedback via the on-line form, leave us a public comment on the NHS Choices website, or fill out a feedback form in reception.
Patients who have a comment or complaint which cannot be resolved locally with the practice can contact the NHS Complaints Advocacy Service using the details below:
NHS England, PO Box 16738, Redditch, B97 9PT
Telephone: 0300 311 22 33 (this is charged as a local rate call)