Delivering high quality medical care to the community in Hampstead, Gospel Oak, Belsize Park and Kentish Town  

Announcements

AUGUST BANK HOLIDAY OPENING TIMES
Friday 26th August Open as usual
Saturday 27th August  CLOSED
Monday 29th August CLOSED
From Tuesday 30th August Open as usual

If you require medical assistance which cannot wait until the surgery re-opens, please dial 111.

PRACTICE CLOSURE

We will be closed on Thursday 29th September 2016 from 10.15 am to 12.45 for staff training. We apologise for any inconvenience caused. For emergency medical care while we are closed please call Care UK on 020 7388 5800

PRACTICE EARNINGS

All GP practices are required to declare the mean earnings (e.g average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Hampstead Group Practice in the last financial year was £43,699 before tax and National Insurance. This is for 4 part-time GPs, 11 salaried GPs and 1 locum GP who worked in the practice for more than six months.

NAMED ACCOUNTABLE GP

From 1 April 2015 all GP Practices are required to allocate a named, accountable GP to ALL patients. The named accountable GP will take lead responsibility for the coordination of all services required by the patient and ensure they are delivered, where required, (based on the clinical judgement of the named accountable GP).

Patients will be informed of their named accountable GP at the first appropriate interaction with the Practice.

If you wish to be told the name of your accountable GP, please ask at Reception when you are next in the Practice.

Please note: there is no need to telephone the Practice for this information.

If you have a preference as to which GP you are assigned,the Practice will make reasonable efforts to accommodate the request. If you would not like a named accountable GP please inform the Practice.

Having a named GP does not prevent you from seeing any other doctor in the Practice.

For patients aged 75 and over, the named accountable GP is responsible for working with relevant associated health and social care professionals to deliver a multi-disciplinary care package that meets the needs of the patient and ensuring that these patients have access to an annual health check.

IMPORTANT ANNOUNCEMENT - DATA SHARING

There are currently three data sharing initiatives. 

  • Summary Care Records (SCR) - National initiative
  • Camden Intergrated Digital Record (CIDR) - National initiative
  • Care.data - National initiative 

Please click here for further information about each of the data sharing projects and to download the opt out forms if you wish to opt out of data sharing.  

Online Services with Patient Access:       

We currently offer the following online services:

  • Book, amend, cancel and check your appointment on-line
  • View and Order repeat prescriptions
  • Update your address and contact details
  • Send us a secure message
  • View detailed coded information for the following sections of your medical records if you are aged 18 years and over:
    1. Medications
    2. Test results
    3. Immunisations
    4. Allergies and Adverse reactions
    5. Problems
    6. Consultations

Please ask at Reception for further details

PLEASE NOTE ACCESS DETAILS WILL ONLY BE GIVEN TO PATIENTS FACE TO FACE WITH PROOF OF IDENTIFICATION

To register for the online services (Excluding medical records access) please visit the Practice and speak to a member of the reception team. You can download the app if you have a smartphone.

You can just text us on 07800 000536 to cancel an appointment but please leave your name, appointment time and a brief message. See our appointments page for more information about booking and cancelling appointments.

Saturday Opening

We are open on all Saturdays except Bank Holiday Weekends for routine appointments. Please see the appointments page for more details.

Out of Hours

If you require medical assistance which cannot wait until the surgery re-opens, please dial 111. For more information visit www.nhs.uk/111. Please note that this number is only to be used between the hours of 6.30pm and 8am during the week or throughout the weekend. See the complaints and commendations page for details on how to contact 111 or Harmoni if you wish to leave them feedback.

Patient Survey Results 2016

Did you know that 99.4% of our patients rated their visit with a doctor or nurse as either excellent, very good or good?

Please click here to view our patient survey results along with our patient participation action plan. 

How To Find Us

The Hampstead Group Practice
75 Fleet Road
LondonNW3 2QU

Tel: 020 7435 4000
Fax: 020 7435 9000

When we are closed dial 111

Dial 999 in an emergency

Download our Practice Leaflet

Surgery opening times
Monday
08.00 - 19.00
Tuesday
08.00 - 20.00
Wednesday
08.00 - 19.00
Thursday
08.00 - 20.00
Friday
08.00 - 19.00
Saturday
09.00 - 12.00
Sunday
Closed

Phone lines open from 08.00 - 18.30 each week day

Test results 10.00 - 16.00

Note we have a new automated booking system available, please press the 0 button during or after the announcement and you will be transferred, please then follow the prompts.

The NHS Friends & Family Test

Please complete The NHS Friends & Family Test form when you next visit the surgery. This helps to give us feedback on our performance. Thank you.

Care Quality Commission