We are closed for staff training  from 10.15am – 12.45. If you require urgent medical assistance which cannot wait until we re-open at 12.45, please call 07956 899311. Please note this number is to be used on the specified date and times only.

Welcome to the practice

Sebastian Hall (Advanced Nurse Practitioner)

We are delighted to bring you exciting news about Keats Group Practice (KGP) and Hampstead Group Practice (HGP).

KGP and HGP have long enjoyed an excellent and close working relationship and have been exploring formalising that further through merging the two practices.  This will enable us to share our combined expertise and resources for the benefit of our patients, staff, and the population of North Camden.

The merger is in the process of being authorised by NHS England (NHSE) and North Central London Clinical Commissioning group (NCL CCG).  We are working towards a merger date of 1^st October 2022.

The proposed name of our new practice is Heath Group Practice, which would comprise of Downshire Hill Branch (current KGP location) and Fleet Road Branch (current HGP location)

From the patients’ perspective, very little will change in the short-term.  Both Practices will continue to operate from their existing sites so that patients can continue to attend their usual practice.

Please do not select any other option to confirm your attendance as our Patient Services Teams are fully engaged in dealing with patient appointments and associated health issues.

As part of the NHSE process, we will be inviting the patients of both practices to participate in a survey that will provide an opportunity for them to raise questions and provide any feedback.  The survey will be available online with paper copies available, in the practice, for patients without online access. 

Patient Survey Link: https://feedback.camdenccg.nhs.uk/primary-care/proposed-merger-of-hampstead-group-practice-and-ke/

The survey will be available from the 10^th May 2022 and will close on the 8^th June 2022.

We are participating in a nationwide approach to improve access for patients to GP appointments. This is called the NHS Community Pharmacy Consultation Service (CPCS), which commenced in 2019. The aim is to direct patients to the most appropriate healthcare professional. This may be a GP or your local Community Pharmacist. 

 From Wednesday 16th June 2021, if your symptoms could be resolved by a booked consultation with the Community Pharmacist instead of the GP, you will be given a same-day referral to your local preferred NHS Community Pharmacy who will contact you by phone in a timely manner. If you have not heard from the pharmacist after a few hours, please feel free to ring them.

Please do not visit the pharmacy, wait for them to book you in for the consultation, either face to face or a phone call.

Pharmacists are highly trained and skilled clinicians experienced in treating minor illnesses. The CPCS will help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional. 

Here is a short video that explains more about this service

If referred to a Community Pharmacist, your online consultation form or summary that includes summary of your symptoms will be shared with them. They will contact you to discuss your query, which may be over  the phone or in person, if required. The Community Pharmacist will recommend the most appropriate treatment, which may be purchased over-the-counter. As part of a wider NHS initiative, this is called 'Self-Care'. More information can be found here.

After your consultation, the Community Pharmacist will update us and advise if any further follow-up is required. 

Through the free NHS App from 17 May. You can access the app through mobile devices such as a smartphone or by tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. It is recommended that you register with the app before booking international travel.

If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you.

This must be at least 5 days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 days to reach you.

Do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.

Further information can be found on https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad

Important information to keep you safe while isolating at home