Prescriptions

Configure Prescription Details

Repeat Prescriptions

You can request your repeat medication by indicating the items you require on the tear-off slip of your prescription, and posting it to us or handing it in at the practice reception.

If you enclose a stamped self-addressed envelope we will post your prescription to you.

Alternatively, you can order your repeat prescription via email at HGP@nhs.net You can also register for online access or ask your pharmacist to request your prescription.

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place from which you choose to get your medicines or appliances

What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

 

Is this service right for you?

Yes, if you have a stable condition and you:

  • don’t want to go to your GP practice every time to collect your repeat prescription.
  • collect your medicines from the same place most of the time or use a prescription collection service now.

 It may not be if you:

  • don’t get prescriptions very often.
  • pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose a pharmacy or a dispensing appliance contractor (if you use one).

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

 

Can I change my nomination or cancel it and get a paper prescription?

Yes, you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

 

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

For more information please visit the NHS Choices website .

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Hospital Requests

When you are discharged from hospital, you may be required to take medication, in which case you should normally receive 7 days supply from the hospital to be dispensed at the hospital pharmacy.

If you are required to continue to take the medication for longer than 7 days then you would need to provide the practice with the duplicate copy of the hospital prescription. A doctor will then issue a repeat prescription within 2 working days (48 hours ) .

If you have a private prescription ( non-NHS prescription ) that you wish to convert to a NHS precsription you need to provide the practice with the duplicate copy of the private prescription.

A doctor will then issue a repeat prescription within 2 working days (48 hours ) provided that it is possible to do so, within the NHS formulary regulations.

Patient Access - GP appointments & prescriptions online

Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.
www.patientaccess.com

Electronic Repeat Dispensing

In response to coronavirus (COVID-19), GPs and pharmacies are moving suitable patients to electronic Repeat Dispensing (eRD). You might be suitable for eRD if you get regular or repeat medicines that don't change. eRD means your GP can send your regular or repeat prescriptions electronically to a pharmacy of your choice. You can then collect your medication from your pharmacy, or ask them to deliver it to your home. 

What eRD means for you

eRD allows your GP to send a series of repeat prescriptions to your pharmacy in one go, so there's no need for you to order them each time. It’s reliable, secure and confidential. Your regular prescriptions are stored securely on the NHS database, so they'll be ready at the pharmacy each time you need them.

This video was produced by Wessex AHSN to increase awareness of eRD and its many benefits. 

You can download the Mo's Medicines - electronic repeat dispensing video transcript (PDF: 162KB).

How eRD can benefit you

If you get regular or repeat medicines, you might be suitable for eRD. Using eRD, you can: 

  • save time by avoiding unnecessary trips or calls to your GP every time you need to order a repeat prescription
  • order or cancel your repeat prescriptions online (if your GP practice offers this service)
  • pick up your repeat prescriptions directly from your pharmacy without having to visit your GP
  • spend less time waiting for your prescription in the pharmacy or GP practice, which means you can stay at home and avoid face-to-face contact when you need your repeat prescription during the coronavirus pandemic
  • save paper – you won’t need a paper prescription to collect your medicine from the pharmacy

How do I sign up for eRD?

It's really easy to sign up for eRD - just ask your GP or pharmacist to set it up for you.

What are Medication reviews ?

Medication Reviews are a way of letting your practice know how you're managing with your long term condition, your contraception, or your medication. Only complete a review if you've been asked to do so by your GP practice

Medication Reviews

All repeat medications are reviewed by a healthcare professional on a regular basis. This involves patients attending a medcation review, either over the telephone or at the Practice. You can arrange a medication review in the following way: 

1. Submit an online Medication review via our eConsult online system by clicking here .